Privacy Policy

Last updated: December 2024

Privacy at a Glance

We don't sell your data
Your personal information is never sold to third parties
Secure & encrypted
All data is encrypted and stored securely
You control your data
Export or delete your data anytime

1. Information We Collect

Information You Provide

  • Account information (name, email, password)
  • Carbon footprint data (transportation, energy, food, waste)
  • Profile preferences and settings
  • Communications with our support team

Information We Collect Automatically

  • Usage data and analytics (pages visited, features used)
  • Device information (browser type, operating system)
  • IP address and general location (for regional emission factors)
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Provide our services: Calculate carbon footprints, generate recommendations, track progress
  • Personalization: Customize AI recommendations and user experience
  • Communication: Send important updates, tips, and respond to inquiries
  • Improvement: Analyze usage patterns to improve our platform
  • Security: Protect against fraud and unauthorized access
  • Legal compliance: Meet legal obligations and enforce our terms

3. Information Sharing

We never sell your personal data to third parties.

We may share information in these limited circumstances:

  • Service providers: Trusted partners who help us operate our platform (hosting, analytics, customer support)
  • Aggregated data: Anonymous, aggregated statistics for research and community features
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In case of merger or acquisition (with continued privacy protection)
  • With your consent: When you explicitly authorize sharing

4. Data Security

We implement industry-standard security measures:

  • Encryption in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Secure data centers with physical security
  • Employee training on data protection
  • Incident response procedures

5. Your Rights and Choices

You have the following rights regarding your data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict processing: Limit how we use your data

To exercise these rights, contact us at privacy@carbcalc.com

6. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential functionality (login, preferences)
  • Analytics and performance monitoring
  • Personalization and recommendations
  • Security and fraud prevention

You can control cookies through your browser settings.

7. International Transfers

Your data may be processed in countries other than your own. We ensure adequate protection through:

  • Standard contractual clauses
  • Adequacy decisions by relevant authorities
  • Other appropriate safeguards

8. Children's Privacy

CarbCalc is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications

10. Contact Us

If you have questions about this privacy policy or our data practices, contact us:

Email: privacy@carbcalc.com
Address: CarbCalc Inc., 123 Green Street, Suite 100, San Francisco, CA 94105
Phone: +1 (555) 123-4567

This policy is effective as of December 2024